Dynamics Community Forum Thread Details

Label Printing BC Saas using Universal Printers-CSL631 Printer

I'm facing an issue with my CL-S631 technical label printer when printing labels from Business Central. The printer is generating three extra blank pages before printing the actual label. I have configured the label dimensions as follows:\

Here's the scenario in detail:

Printer Model: CL-S631 technical printer.
Label Dimensions: Set to 52mm height and 106.5mm width.
Issue: Each time I send a label print job, the printer first outputs three blank pages before the actual label is printed correctly.
Printing Setup: I've double-checked the label size configuration in the printer settings, and it matches the physical label dimensions. However, the extra pages continue to appear before the label is printed.

Dimensions used by me while designing report layout is following:

Dimension Supported by CLS631 Printer is following:

Has anyone else encountered a similar issue with the CL-S631 printer, or is there a known workaround for configuring the label settings correctly in Business Central to prevent the extra pages? I'm looking for guidance on how to resolve this issue and ensure the printer only prints the intended label without generating blank pages.

Any insights into possible misconfigurations or Business Central printer setup tips would be greatly appreciated!

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