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Small and medium business | Business Central, N...
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Send Approval Request from SQ doesn't change status to Pending Approval but to Release instead.

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Send Approval Request from Sales Quote doesn't change status to Pending Approval but to Release instead.
 
I try to setup approval workflow
https://learn.microsoft.com/en-us/dynamics365/business-central/walkthrough-setting-up-and-using-a-purchase-approval-workflow#users
I almost setup as the walkthrough. But I use my test company and Sales Quote Approval Workflow from Template instead.
Please suggest me where to look for error in my setup?
 
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Continue Part 2
 
I found where I setup that my sender is the approver. It in Page:Approval User Setup in Field:Salespers./Purch. Code. Before I put Salespeople/Purchasers Code as the User ID itself because if I left it empty when I Send Approval Request, a massage show up "The salesperson/purchaser user ID does not exist in the Approval User Setup window for Salespers./Purch. Code ." as in a picture.
 
I have no idea what this field:Salespeople/Purchasers Code is actually use for when there is field: Approver ID is serve my need. I put manager user in Approver ID. This field:Salespeople/Purchasers Code is require to be unique, why? If this field:Salespeople/Purchasers Code is for approver, why 2 user ID can't have the same approver?
 
Please help & Thank a lot.
  • Suggested answer
    YUN ZHU Profile Picture
    78,476 Super User 2025 Season 1 on at
    Send Approval Request from SQ doesn't change status to Pending Approval but to Release instead.
    Hi, This also happens if the current user is an Approval Administrator.
     
    Hope this helps.
    Thanks.
    ZHU
  • gdrenteria Profile Picture
    14,976 Most Valuable Professional on at
    Send Approval Request from SQ doesn't change status to Pending Approval but to Release instead.

    Hi, good day
    I hope this can help you, and give you some hints.How To Setup Approval Workflows In Business Central - Business Central Geek

    Best Regards
    Gerardo

  • Suggested answer
    Yi Yong Profile Picture
    1,859 Super User 2025 Season 1 on at
    Send Approval Request from SQ doesn't change status to Pending Approval but to Release instead.
    Hello,
     
    If the sender is the approver then it will automatically be in Released status.
     
    You can look at the Approval Entries page from below, to view the approving entries.

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