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Microsoft Dynamics CRM (Archived)

Update Email Activity (Field type: Party List) using asynchronous plugin.

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Posted on by Community Member Microsoft Employee

I am trying to update the To, Sender & Cc fields of an email activity using a plugin. But I am getting an error says something like this "cannot update activity when email is in draft state". Also I need some assistance on how to update field of type 'party list'. 

I have attached a method which essentially updates the Email entity which is passed to the plugin via IServideProvider. 

private void UpdateActivity(ContactLookupResult result)
{

    Entity senderActParty = new Entity("activityparty");
    if (result.SenderContactId.Value == Guid.Empty)
    {
         senderActParty["addressused"] = result.SenderContactId.Key;
    }
   else
    {
     senderActParty["partyid"] = new EntityReference("contact", result.SenderContactId.Value);
    }
   currentEntity["from"] = senderActParty;


   EntityCollection recipientCollection = new EntityCollection();
   foreach (KeyValuePair<string,Guid> item in result.RecipientsId)
   {
       Entity entity = new Entity("activityparty");
       if (item.Value == Guid.Empty)  // item.value is the contact Id
       {
        entity["addressused"] = item.Key;
       }
      else
      {
        entity["partyid"] = new EntityReference("contact", item.Value);
      }
      recipientCollection.Entities.Add(entity);
    }
    currentEntity["to"] = recipientCollection;

}

*This post is locked for comments

  • Gee Bee Profile Picture
    Gee Bee 11,397 on at
    RE: Update Email Activity (Field type: Party List) using asynchronous plugin.

    Mark your answer as verified so that it would help others to solve similar issue.

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Update Email Activity (Field type: Party List) using asynchronous plugin.

    I found the solution. The error was "cannot update activity when email is in draft state".

    Initially the plugin was registered under Post-Operation mode, so for some reason which I don't know, the record was not getting updated as I was explicitly trying to update the record using Service.update(Entity) method.

    But after registering the plugin under Pre-Operation mode and removing the code:

    Service.update(Entity)

    the record was getting updated in email activity.

    Also I found the way to update Party List fields. The corrected method is provided below:

           private void UpdateEntity(ContactLookupResult result)

           {

               // Sender setup

               EntityCollection senderCollection = new EntityCollection();

               Entity senderActParty = new Entity(ActivityParty.EntityName);

               if (result.SenderContactId.Value == Guid.Empty)

               {

                   senderActParty[ActivityParty.AddressUsed] = result.SenderContactId.Key;

               }

               else

               {

                   senderActParty[ActivityParty.PartyId] = new EntityReference(Contact.EntityName, result.SenderContactId.Value);

               }

               senderCollection.Entities.Add(senderActParty);

               currentEntity[Email.Sender] = senderCollection;

               // Recipients setup

               EntityCollection recipientCollection = new EntityCollection();

               foreach (var item in result.RecipientsId)

               {

                   Entity entity = new Entity(ActivityParty.EntityName);

                   if (item.Value == Guid.Empty)

                   {

                       entity[ActivityParty.AddressUsed] = item.Key;

                   }

                   else

                   {

                       entity[ActivityParty.PartyId] = new EntityReference(Contact.EntityName, item.Value);

                   }

                   recipientCollection.Entities.Add(entity);

               }

               currentEntity[Email.To] = recipientCollection;

               // Cc setup

               EntityCollection ccCollection = new EntityCollection();

               foreach (var item in result.CcId)

               {

                   Entity entity = new Entity(ActivityParty.EntityName);

                   if (item.Value == Guid.Empty)

                   {

                       entity[ActivityParty.AddressUsed] = item.Key;

                   }

                   else

                   {

                       entity[ActivityParty.PartyId] = new EntityReference(Contact.EntityName, item.Value);

                   }

                   ccCollection.Entities.Add(entity);

               }

               currentEntity[Email.Cc] = ccCollection;

           }

    Hope this will be helpful for others.

    Thank you !!!

  • Gee Bee Profile Picture
    Gee Bee 11,397 on at
    RE: Update Email Activity (Field type: Party List) using asynchronous plugin.

    Hi

    Is it

    cannot update activity when email is in draft state

    or

    cannot update activity when email is not in draft state

Under review

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