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Small and medium business | Business Central, N...
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Start-NAVAppDataUpgrade: Could not upgrade the extension 'Base Application' 

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Getting below error while upgrading the base application
 
Start-NAVAppDataUpgrade : Could not upgrade the extension 'Base Application' 
by 'Microsoft' from version '22.1.240373.0' to '22.1.240992.0' for tenant 
'default' and company 'RLS Inc' due to the following error: 'A connection to 
SQL Server is no longer usable.
This could be caused by one of the following reasons:
* The server has been shut down manually or because of an error.
* The SQL Server connection settings are not correct.
* A network failure has occurred.
* A hardware failure has occurred on the server or on your computer.' and AL 
stack trace: 
/Update VAT Date Field/(CodeUnit 104051).UpdateBlankGLEntries line 21 - Base 
Application by Microsoft
/Update VAT Date Field/(CodeUnit 104051).OnUpgradePerCompany line 13 - Base 
Application by Microsoft
/Upgrade Triggers/(CodeUnit 2000000008).OnUpgradePerCompany(Event) line 2
 
I have the same question (0)
  • Suggested answer
    Saurav.Dhyani Profile Picture
    14,380 Super User 2025 Season 2 on at
    Hi,
     
    How long it took before it break with this error message.
     
    You may see a detailed error in Event Log.
     
    If it takes a lot of time before it breaks it may be due to time settings in service tier.
     
    Check following Settings on service tier - SqlCommandTimeout & SqlConnectionTimeout.

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