Getting below error while upgrading the base application
Start-NAVAppDataUpgrade : Could not upgrade the extension 'Base Application' by 'Microsoft' from version '22.1.240373.0' to '22.1.240992.0' for tenant 'default' and company 'RLS Inc' due to the following error: 'A connection to SQL Server is no longer usable. This could be caused by one of the following reasons: * The server has been shut down manually or because of an error. * The SQL Server connection settings are not correct. * A network failure has occurred. * A hardware failure has occurred on the server or on your computer.' and AL stack trace: /Update VAT Date Field/(CodeUnit 104051).UpdateBlankGLEntries line 21 - Base Application by Microsoft /Update VAT Date Field/(CodeUnit 104051).OnUpgradePerCompany line 13 - Base Application by Microsoft /Upgrade Triggers/(CodeUnit 2000000008).OnUpgradePerCompany(Event) line 2
How long it took before it break with this error message.
You may see a detailed error in Event Log.
If it takes a lot of time before it breaks it may be due to time settings in service tier.
Check following Settings on service tier - SqlCommandTimeout & SqlConnectionTimeout.
Was this reply helpful?YesNo
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.