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How to Write-off Credit memo and Return

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Posted on by 2,845

Hi Team,

We have a situation to write -off some old credit memo and return. I hope the current write-off utility will not support this. Is there any other way we can do the bulk write-off?

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  • Suggested answer
    RE: How to Write-off Credit memo and Return

    Hello,

    The sales routine for 'write off documents' will only write off overpayments and underpayments in mass, so for cash receipts and invoices.  I'm not seeing a way to write off credit memo's or returns.  If they are not applied, you could just void them if they are not valid and should not be applied.

    Hopefully the community can suggest any other ideas.

    Regards,

    Cheryl W.

    Microsoft Dynamics GP Support

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