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Answered

Error when importing Ready-to-Use Business Processes in D365

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Hi

Im getting the error below when importing Ready-to-Use Business Processes in D365 cloud

pastedimage1612419776354v1.png

Also doesn't allow me to download a log file.

Please advise

Thanks

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  • Verified answer
    Community Member Profile Picture
    on at

    Hi JackalD365,

    I just can find Ready-to-Use Business Processes in op(on-premises) document, and you mentioned that you are in D365 cloud, which maybe the reason that you can’t add it and log also can’t be download.

    Create a business process flow in Dynamics 365 Customer Engagement (on-premises) | Microsoft Docs

    pastedimage1612506354903v1.png

    When I tested separately in the D365 cloud and op versions, the results were different:

    Cloud:

    The same error with you.

    pastedimage1612507094077v3.png  pastedimage1612507122317v4.png

    OP:

    The solution has added successfully.

    pastedimage1612507178928v5.png 

    pastedimage1612507232404v6.png

    Regards,

    Leah Ju

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

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