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Microsoft Dynamics GP (Archived)

GP 9.0 error when launching

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Posted on by 85

 I am just starting to use GP. The weird thing is that all of a sudden the GP can't be used/opened anymore.

Info:

Operating system : Vista Enterprise 64bit

GP 9 version : 9.00.0310(I googled this up and saw that this is with SP3)

SQL Server Management Studio Express version : 9.00.3042.00

 
This is what happens when i launch GP: It will ask me to launch GP Utilities. Once I click yes, it will go to the login page and i will have to login as 'sa' and proceed with running the GP Utilities. This will lead to a popup message: "The stored procedure verifyVersionInformation() of form duSQLInstall Pass Through SQL returned the following results: DBMS: 468, Microsoft Dynamics GP: 0."

Once i click OK, another pop-up with the message "There was a problem ascertaining product version information. Microsoft Dynamics GP Utilities will now exit."

I am not trying to upgrade to GP10 or anything, i just want to be able to use this GP.

Anyone can help? Thanks in advance.

 

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I have the same question (0)
  • Jeganeedhi Krishnan Profile Picture
    2,500 on at

    Hi,

    Refer the following article.It will solve your problem

    https://mbs.microsoft.com/knowledgebase/KBDisplay.aspx?WTNTZSMNWUKNTMMYVLXUZLWUKKQPOVRVWLZULMRRSMMZVSYQKMPTKOMTNMMYWWSY

     

    Regards

    Jeganee

  • wkylie Profile Picture
    85 on at

     thanks, i'll try it out and see how it goes.

     :)

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