I've recently downloaded and deployed a local Dynamics 365 Finance & Operations (D365FO) OneBox development environment for version 10.0.32, and everything is working fine except for Management Reporter Report Designer (MRRD). MRRD fails to launch with the following error message:
/The application encountered a problem and will now exit. Exception: One or more errors occurred. There was a problem communicating with the server./
MRRD launches without issue in my previous D365FO OneBox development environment for version 10.0.24, so this problem appears to be specific to D365FO OneBox version 10.0.32. I'm supplying the appropriate login credentials (account, password, and MFA) when launching MRRD in v10.0.32, but the system is not processing the login credentials properly. Also, the issue appears to be limited to the Report Designer tool. I'm able to generate and view Management Reporter reports, but I can't edit them using the Report Designer.
Repro steps:
- Log into D365FO OneBox v10.0.32.
- Navigate to General ledger > Inquiries and reports > Financial reports > Edit
- Enter login credentials.
Result:
I reviewed the logs in Windows Event Viewer on my D365FO OneBox version 10.0.32:
Multiple errors are logged every time that I attempt to launch MRRD, but the fundamental problem appears to be some sort of authentication issue:
/Cannot validate the JWT security token issued for https://usnconeboxax1aos.cloud.onebox.dynamics.com./
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