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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / ACH Batches failing
Microsoft Dynamics GP (Archived)

ACH Batches failing

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Posted on by Community Member Microsoft Employee

We are having a recurring problem with our ACH batches. When we process them, every so often (maybe a few times per month) the "process payables remittance" window doesn't come up, and it skips to the posting window. All of the payments in that batch are given a null check number, and need to be voided and reissued. a lot of times the batch also goes into batch recovery and we have to use a SQL statement to free it up so we can post and void it.

Has anyone else experienced this sort of issue? We use MICR and have tried to troubleshoot this multiple times. We can't seem to recreate the issue though, so it's very difficult to see what is going on.

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  • soma Profile Picture
    soma 24,408 on at
    RE: ACH Batches failing

    I have no idea about the exact printer settings for MICR. Let you know if I find anything about the same.

    Good Luck...

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: ACH Batches failing

    Our printer is a network printer, and we got IT to finally replace it with a newer model, hopefully this will fix the issue.

    Is there a way to check if the settings are somehow changing before the process runs? the users aren't changing anything manually for sure.

  • Suggested answer
    soma Profile Picture
    soma 24,408 on at
    RE: ACH Batches failing

    I think this is related to MICR printer issue. We also had experience this issue.We don't know the real cause of this issue. But, after we re-installed the Printer , the issue was got solved and not facing this issue till now.

    Note:  Please make sure your default printer is configured correctly and should not change the settings before processing ACH.

    Hope this helps!!!

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