We are having a recurring problem with our ACH batches. When we process them, every so often (maybe a few times per month) the "process payables remittance" window doesn't come up, and it skips to the posting window. All of the payments in that batch are given a null check number, and need to be voided and reissued. a lot of times the batch also goes into batch recovery and we have to use a SQL statement to free it up so we can post and void it.
Has anyone else experienced this sort of issue? We use MICR and have tried to troubleshoot this multiple times. We can't seem to recreate the issue though, so it's very difficult to see what is going on.
*This post is locked for comments
I have the same question (0)
