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Customer experience | Sales, Customer Insights,...
Answered

Account Email in Marketing emails

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Posted on by 10

Hello everyone,

I hope you can help me.

During my research I noticed that it is not so easy to send marketing mails to accounts.

But do you know if it is possible to store the field of the email address of the account in the email itself?

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Thank you for the help!

I have the same question (0)
  • Verified answer
    Nya Profile Picture
    29,064 on at

    Hi,

    The only way to achieve that with Dynamics Marketing is to create contacts for these accounts, which means set these accounts as the "Account Name" of the contacts.

    Image

    Then set the "To address" of the marketing email as the following way.

    Image

    As the audience of the customer journey can be contacts only, the above settings allow to send the marketing email to the accounts of the contacts.

  • DynamicsPascal Profile Picture
    10 on at

    Thanks so much.

    It works!

  • Suggested answer
    Nya Profile Picture
    29,064 on at

    Hi,

    If the issue has been solved, it would be appreciated if you could click "Yes" to verify my answer.

    Image

    If there is any further doubt, please do not hesitate to let me know.

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