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Service | Customer Service, Contact Center, Fie...
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Guides May Release (401.2005.21001.0)

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Please note that this release, and all releases going forward, require that you are on a the version 400 Guides CDS solution. 

What’s new in this release:

Online documentation for this release can be found here.

This release includes

  • Improved audio feedback
  • Stability and performance improvements.

Please see instructions for updating the Guides solution here.

PC/HL App version: 401.2005.21001.0

Guides CDS solution version: 400.0.1.48

The PC/HL apps require version 400 of the CDS solution. They will not function otherwise.

Easily check your App and Solution versions on the About page in the PC App:

pastedimage1590528256046v1.png

You can check the compatibility table here for quick reference on which app versions are compatible with which CDS versions.

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