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ReportI'm getting the below error while activation of MPOS
Health check is also okay:
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I'm getting the below error while activation of MPOS
Health check is also okay:
Go to Retail > Common > Workers.
Select the worker (Operator ID) that you are trying to activate the device for and then on the Worker tab, click Edit.
In the left pane, click Profile, and then check the personnel number. This should be same as the Operator ID you are trying to use for activation.
In the left pane, click Retail, and then change the password.
Go to Retail > Periodic > Data distribution > Distribution schedule.
Run job 1060 (Staff) and wait for it to finish.
Activate the device again using the correct operator ID and updated password.
The device should now activate successfully.
Reference:
docs.microsoft.com/.../troubleshoot-connectivity-problems-for-retail-modern-pos-devices
Hi,
There can be multiple plausible causes for this type of error message.
Please create a service request to Microsoft support if the issue is persisting. We would need to investigate deeper on the affected environment to be able to say more what the exact cause is and what can be done.
Thank you,
Juergen
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