We recently did an update to GP2013 (middle Dec) and since that time all of the Timesheets and or Employee Expenses entered via Business Portal do not flow through PDK and into the Project Accounting Timesheet Entry or Batches window as they did for the past 6 or 7 years.
The users are the same that are managing the process, so there is not a user learning curve that chaged, but we noticed that a number of tasks that are new to GP2013 effect how the data moves in the system. One of the big changes is the buttons that are selected to POST time sheets to Canadian Payroll - an option that the client does not do - was 'flipped' at the conversion to GP2013 and caused us grief, when we 'flipped' that off the error encoutered with posting went away.
Since that time we have been on the hunt to figure out what we have missed that is stopping the Timesheets and Employee Expenses in the PDK system and not pushing them to Project.
When we migrated to GP2013 we had created a new SQL Server - SQL 2008 R2 running on a new Server 2008 running on 64Bit OS. The Business Portal is running on a new Server 2008 also running on 64Bit OS. The users with access to GP and PDK are running on the same workstations as they were when they were running on GP2010.
In the prior version of GP the user that was / is / responsible for managing the BP Timesheets almost never had to go to PDK to touch anything, now, it is a daily event for him to open PDK and press the Approval to move the Timesheets into Project Accounting.
What is the change - why is there a need to stop in PDK - what are we missing ? We want to have the transactions approved by the Manager, in Business portal, and have it pushed all the way into the Project Accounting tables, not stopping in the PDK.
Please reach out directly at billc@misltd.ca to assist as soon as possible.
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