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Finance | Project Operations, Human Resources, ...
Suggested answer

Form personalization fields are not saving for a user

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Posted on by 195

Hi Everyone,

We are facing an issue while doing personalization fields on forms in ax 2012 .I mean after saving the setup also it is not showing the fields in saved manner after reopening the form.

I have tired by deleting usage data,clearing caches but did not work.

Can anyone please help me to resolve it?

Regards,

Swetha.

  • Swetha Molagavalli Profile Picture
    195 on at
    RE: Form personalization fields are not saving for a user

    Hi Everyone,

    We have tired by re installating  AX in that particular user system.

    Issue is resolved.

    Regards,

    Swetha.

  • Swetha Molagavalli Profile Picture
    195 on at
    RE: Form personalization fields are not saving for a user

    Hi Ludwig,

    I am not supposed to do that.Client will not allow me to do it because user is one of the admin member which has setups in all the forms,workflows.

    Regards,

    Swetha.

  • Swetha Molagavalli Profile Picture
    195 on at
    RE: Form personalization fields are not saving for a user

    Hi Gunjan,

    It is happening to all forms for only one user.

    Regards,

    Swetha.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at
    RE: Form personalization fields are not saving for a user

    Hi Swetha,

    If nothing else helps, have you tried deleting and re-importing the user?

    Best regards,

    Ludwig

  • Gunjan Bhattachayya Profile Picture
    35,421 on at
    RE: Form personalization fields are not saving for a user

    Hi Swetha,

    Is it happening for one form only or for all forms for the user?

  • Swetha Molagavalli Profile Picture
    195 on at
    RE: Form personalization fields are not saving for a user

    Hi Blue,

    Thank you for your response.

    I have tired by resetting the form but no luck.

    Regards,

    Swetha.

  • Blue Wang Profile Picture
    on at
    RE: Form personalization fields are not saving for a user

    Hi Swetha,

    Reset the form?

  • Swetha Molagavalli Profile Picture
    195 on at
    RE: Form personalization fields are not saving for a user

    Hi Gunjan,

    You are correct.

    Regards,

    Swetha.

  • Gunjan Bhattachayya Profile Picture
    35,421 on at
    RE: Form personalization fields are not saving for a user

    Hi Swetha,

    When you deleted the usage details, it would deleted all the personalization done for the user earlier. In any case you are unable to save any personalization for the user. Correct?

  • Swetha Molagavalli Profile Picture
    195 on at
    RE: Form personalization fields are not saving for a user

    Hi Gunjan,

    Sorry i am not suppose to do that because client got so many forms saved in live and deleting the user makes them lose all the earlier form personalizations and it may take time to save back every setup which there will not agree.

    Can you please suggest any other option?

    Regards,

    Swetha.

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