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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / can I stop creating a ...
Microsoft Dynamics CRM (Archived)

can I stop creating a recording by the user "system" ?

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Posted on by alahlou 90

hello, 

when i create a record type contact in the opportunity entity i have a connectiont in the opportunity entity i have a new connection that is created automatically.

anyone have a suggestion how to hide it ?

2364.Sans-titre-cm.png

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  • Suggested answer
    Rawish Kumar Profile Picture
    Rawish Kumar 13,758 on at

    Hi there,

    I think first you need to identify how it is getting created.

    Check if you have a workflow on creation on contact record which is creating a connection. Go and disable it if not needed.

  • alahlou Profile Picture
    alahlou 90 on at

    I already did that, I found nothing

  • Suggested answer
    Jarrod Williams Profile Picture
    Jarrod Williams 1,747 on at

    Hi alahlou,

    I'm not seeing an easy way to stop the auto generation of the connection records.  As for hiding them, the best thing I can offer there is to instead modify the view that is being called on either the contact or opportunity form and change the filter on that view to filter out either any connections that are with a specific type of record based on one of that entities required fields or if you just want to hide connections to like the primary contact record on the resume that you are showing, you could setup the filter to filters down to that.  It might be a little convoluted but you should be able to get the view setup in a way that works for your customization set.  

    Thanks, Jarrod

  • alahlou Profile Picture
    alahlou 90 on at

    I already did that, I can not select the user named SYSTEM on the filter view

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