Hi elguaje,
if the problem is for all users it sounds more like a general issue, so I would suggest to check if you are on the latest cumulative update of that specific version.
Else for testing you can try to reset the PersonalizationStore.xml.
That is an easy task. Either the user or the admin needs to logon the computer.
Close the eventually running WinClient.
Open the Windows Explorer and navigate to the path:
“C:\Users\<YOUR USER>\AppData\Roaming\Microsoft\Microsoft Dynamics NAV” and restart the WinCLient.
<YOUR USER> is the placeholder of the alias of the windows user.
Then just rename the file from PersonalizationStore.xml to PersonalizationStoreOLD.xml and check if the problem still exist.
