In transaction Customer Payment Journal> Customer Payment -Is there a way to set up D3FO to automatically write-off payment residuals balances (within a specific amount range; example: over/under $50) for individual invoices after payment journal has settled? $50 is the amount that has been established as the threshold for automatic write-off w/o approval. If an invoice is short paid by $25, I would like it set up to automatically write off to the specified Write off GL account upon payment journal approval/settlement. Trying to reduce the time and inefficiency with clearing something that should be automatically cleared.
Thank you in advance for any information you can provide.
Hi Feline77,
Please take a look at blog below that explain how you can simplify the write-off process.
www.loganconsulting.com/.../
Hello Feline77,
The process describe here (dynamicsax-fico.com/ might help. It describes the process in AX2012, which is however similar to D365FO.
Best regards,
Ludwig
Is there a way to automate this in F&O without code?
Hi,
You may use the link below on how settlement is done for over/under payment. Search for results of settlement.
https://docs.microsoft.com/en-us/dynamics365/finance/cash-bank-management/settlement-overview
You can try using
exploredynamics365.home.blog/.../
or may be setting up cash discount limit in parameters using over/under payments
Hi Feline77, Were you able to set this up out of the box? My client has the same requirements, your input will be very helpful!
You can manage this process with to use the link below.
docs.microsoft.com/.../settlement-overview
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