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Microsoft Dynamics NAV (Archived)

help: 'unapplied and voided' a few checks instead of just 'voiding' - how to fix

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we always only 'void' a couple checks each week in order to move them to a holding account through journal entries but today i accidentally 'unapplied and voided' these checks, reopening the whole invoice (invoices in some case) that each check had been paying

now the whole amount on the invoices shows open again, but the payment is still zero'd out and i cannot unapply

any ideas?

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  • Suggested answer
    Amol Salvi Profile Picture
    18,698 on at
    RE: help: 'unapplied and voided' a few checks instead of just 'voiding' - how to fix

    You need to create payment again and applied to invoice again

  • Suggested answer
    Maneesha Profile Picture
    5,891 on at
    RE: help: 'unapplied and voided' a few checks instead of just 'voiding' - how to fix

    just redo it : redo the invoice again

    "but the payment is still zero'd out and i cannot unapply" on this what is the error message when you try to apply  ?

  • Suggested answer
    Alexander Ermakov Profile Picture
    28,094 on at
    RE: help: 'unapplied and voided' a few checks instead of just 'voiding' - how to fix

    Create new payment and apply it, as othe members suggested.

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