Delegate-approval workflows

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Posted on by LM-26090852-0

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Good day,

Does anyone know why due approvals are not delegating automatically even though I have the configuration set up correctly? I’ve attached a picture so you can see it. For example, for an entry dated 05/02/26, the approval due date has passed, so why hasn’t it been delegated if I configured it to delegate automatically after 1 day?

The approval users have also been correctly configured. In fact, if they delegate the task manually, it works perfectly.

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Dynamics 365 Business Central

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Sachin R 83 on at

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To delegate approvals automatically, it is not sufficient to only set the “Delegate After” field. You must also create and run a Job Queue Entry to process the delegation.

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Umang Kapoor 68 on at

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Hi

Business Central does not automatically monitor overdue approvals on its own. The delegation setting only works if a Job Queue Entry is running the workflow evaluation.

Thank You
Regards
Umang Kapoor

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LM-26090852-0 201 on at

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Thank you, everyone. I already did that, but now it is delegating to the approval admin instead of the person configured as the substitute. Do you know why?

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YUN ZHU 100,471 Super User 2026 Season 1 on at

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Hi, hope the following helps.

Delegation of approvals whilst on leave

Thanks.

ZHU

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