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12,931I have a client who recently reported a sharp up-tick in Accrued Purchases and COGS. After a short investigation we discovered that one of their clerks was trying to determine what remained open on purchase orders, and decided the best way to do this was to Auto Receive purchase orders to see what popped up. Allegedly, they cancelled the Auto-Receive, expecting it to disappear - I cannot validate this. These receipts wound up being posted. I have proceeded as follows:
1. Created a report to show what is actually open on Purchase Orders using SmartList Builder.
2. Document and retrain the PO Handling Process
3. Identify best way to remove the erroneous transactions created by using Auto Receive to identify outstanding items on Purchase Orders. Still working on this.
4. Create an exception report to identify when these transactions might have occurred in the past or if this occurs again on future occasions. Still working on this.
Has anyone experienced a similar problem, and if so, how did you go about cleaning the mess up?
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