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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Stopped (error): Journ...
Finance | Project Operations, Human Resources, ...
Answered

Stopped (error): Journal XXX,XXX workflow approval status cannot be changed

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Posted on by Ramit Paul 22,803 Most Valuable Professional

Dear Expert,

I am trying to setup a Vendor invoice journal workflow by having a conditional task, where if the invoice journal line date is on or before 7 days, it will go for approval, and if not, it will auto approve.

If the criteria is meeting (invoice date- 7 days), it is going for approval.

If the journal line date is less than 7 days, system cant approve the journal automatically, it is giving the error as follows.

Please assist.

657443.PNG

See the below setup

1803.PNG

68334.PNG

I have the same question (0)
  • Verified answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi Ramit,

    The false condition simply ends the workflow but does not do an approval.

    Don't you need another approval node for the false branch that goes to an approval process that is auto completed / auto approved?

    Best regards,

    Ludwig

  • Ramit Paul Profile Picture
    Ramit Paul 22,803 Most Valuable Professional on at

    Hi Ludwig,

    The false condition doesn't need approval and instead its auto approved.

    What's the best way then?

  • Verified answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 303,730 Super User 2026 Season 1 on at

    Hi Ramit,

    For the outcome 'false', you also need an approval element where you can set the rule for automatic actions to auto complete it with an approval.

  • Verified answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Good morning Ramit,

    I think that you found the auto approval option to get this issue resolved, right?

    community.dynamics.com/.../how-to-configure-the-conditional-decision-element-and-automatic-approval-of-workflow-in-msdynamics-365-fo

    ;-)

    Best regards,

    Ludwig

  • Ramit Paul Profile Picture
    Ramit Paul 22,803 Most Valuable Professional on at

    Good Morning Ludwig,

    Yes, I resolved this and in sync with you and Andre.

    I have shared the article for other consultants to have a walkthrough.

    Thanks once again.

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    That is great!

    Many thanks

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