Hi,
The load planning workbench is not designed to handle return orders or RMAs, as these are typically handled separately by the returns department. However, there are a few reasons why you might want to include return orders or RMAs in the load planning workbench.
To get a complete picture of all inbound shipments. If you include return orders or RMAs in the load planning workbench, you will be able to see all of your inbound shipments in one place, which can help you to better plan and execute your inbound logistics.
To consolidate shipments. If you have a large number of return orders or RMAs, you may be able to consolidate them into fewer shipments, which can save you money on transportation costs.
To track the status of return orders or RMAs. You can use the load planning workbench to track the status of return orders or RMAs, from the time they are created until they are received at your warehouse.
If you decide to include return orders or RMAs in the load planning workbench, you will need to create a separate process for handling them. This process should include the following steps:
Create a return order or RMA. This can be done manually or through an automated system.
Assign the return order or RMA to a load. This can be done manually or automatically.
Plan the transportation of the return order or RMA. This includes determining the transportation mode, carrier, and route.
Execute the transportation of the return order or RMA. This includes tracking the shipment and ensuring that it arrives at your warehouse on time.
Receive the return order or RMA at your warehouse. This includes inspecting the returned goods and processing them into your inventory system.
By following these steps, you can ensure that return orders or RMAs are handled efficiently and effectively. Or you can customize load planning work bench in RMA.
Regards
Fasih
