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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / How do I submit a Bug ...
Microsoft Dynamics CRM (Archived)

How do I submit a Bug to MS?

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Posted on by Riley-Hickman 72

Hey I think I found a bug in Dynamics that should be reported.  It has to do with Sandbox isolation/none and Asynchronous/synchronous initiation.

Essentially it is possible to call a plugin that is isolation - none as though it was sandbox.

I have a work around but MS should be aware of it to correct the behavior as it was very difficult to troubleshoot. So how do I tell MS?

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I have the same question (0)
  • Verified answer
    Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,628 on at

    Hi,

    Please refer to below similar post.

    community.dynamics.com/.../209663

  • gdas Profile Picture
    gdas 50,091 Moderator on at

    Hi ,

    Sandbox options is for dynamics crm online plugin .

    For more information have a look below article.

    community.dynamics.com/.../understanding-plugin-sandbox-mode

    For support ticket to microsoft please refer below-

    mbs.microsoft.com/.../CRMSupport

  • Suggested answer
    Aric Levin - MVP Profile Picture
    Aric Levin - MVP 30,190 Moderator on at

    Bugs should be reporting to the ideas site. The new site url is:

    experience.dynamics.com/ideas

    Click on the Go To Forum under the Microsoft Dynamics 365 section, and you will be able to submit a bug or idea there.

    Hope this helps.

  • Johnny Gong Profile Picture
    Johnny Gong 6,482 Moderator on at

    hi,

    Please feel free to refer to this article for more information:

    Preview: new Dynamics 365 support center

    https://community.dynamics.com/enterprise/b/365teamblog/archive/2018/02/15/preview-new-dynamics-365-support-center

    Note: currently it is only available in English for some support plans, and the users need to have one of the following admin privilege:

    You must have one of the following Office 365 admin roles to enter service requests:

    Global/Tenant/Service/Support/Billing

    Hope it helps!

    Best Regards

    Johnny Gong

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