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Domain Authentication

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Posted on by Microsoft Employee

I am trying to add an authenticated domain however when I go to the necessary setting, no authenticated domains appear and there is no option for me to add a new domain either. Can some someone help me with this please, thanks.

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  • Suggested answer
    megcda Profile Picture
    megcda 2,192 on at
    RE: Domain Authentication

    Hi Jon,

    This might be a privilege issue, what privileges do you have?

    Thanks,

    Megan

    Please mark as Verified if this answers your question.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Domain Authentication

    Hi Aga,

    Thanks for the reply but I have already followed these steps, my issue is that there is no 'New' button when I enter the 'Authenticated Domains' section.

  • Suggested answer
    Aga M Profile Picture
    Aga M on at
    RE: Domain Authentication

    Hi jonrisual,

    In order to authenticate marketing email messages or embedded forms for a given domain, please go to Settings > Advanced settings > Marketing settings > Authenticated domains and select [New] button in the top menu. This will initiate the authentication process.

    Here is our documentation on how to authenticate a domain step by step: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/marketing/marketing-settings#authenticate-a-domain

    Best Regards,

    Aga

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