Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Supplemental hierarchy...
Supply chain | Supply Chain Management, Commerce
Suggested answer

Supplemental hierarchy in D365 Commerce online storefront

(0) ShareShare
ReportReport
Posted on by Ramanselva 54

Hello,

In D365 Commerce, need to tag same item under multiple categories for displaying on e-Commerce online store front navigation menu.

1. Created a channel navigation hierarchy & supplemental hierarchy

2.Added same item number in the categories from both the hierarchy

3.Mapped both channel navigation hierarchy & supplemental hierarchy in Assortment linked with online store channel.

4. Ran channel db full sync 9999

 

However only the channel avigation hierarchy getting published on e-Commerce storefront not the supplemental hierarchy.

 

Can anyone advise on how to use Supplemental hierarchy in D365 Commerce ,

Thanks

  • Suggested answer
    P Jackson Profile Picture
    P Jackson 1,588 on at
    RE: Supplemental hierarchy in D365 Commerce online storefront

    A product can be assigned to multiple categories within the navigation hierarchy. The online channel uses only the navigation hierarchy. Supplemental hierarchies are only used within discounts.

  • Suggested answer
    Shafeeque P. Profile Picture
    Shafeeque P. 6,499 Super User 2025 Season 1 on at
    RE: Supplemental hierarchy in D365 Commerce online storefront

    The restriction of "one product in one category" is only for category hierarchies with role association = Commerce product Hierarchy. If you have a category hierarchy that has a role association (Navigation Hierarchy/Supplemental ), you should be able to add the same product under different category nodes.

    After you created the hierarchy, have you updated the new navigation hierarchy in "Channel categories and Product Attributes" against the online store? You also need to run the "Publish Channel Updates" batch job as well. Once the batch job is completed, run an incremental sync of 9999.

    To see the change immediately, use add &cachebypass=get parameter end of the e-commerce URL.

    pastedimage1686037473646v1.png

  • Ramanselva Profile Picture
    Ramanselva 54 on at
    RE: Supplemental hierarchy in D365 Commerce online storefront

    Thank you Jeevan for your response.  I have a requirement to display same Product under multiple categories in the top navigation hierarchy displayed on the storefront. How can we address this requirement in Dynamics 365 Commerce? Since there is a restriction that same product can't be tagged under multiple categories in the category hierarchy.

    kindly share your thoughts.

    Thanks,

    Rama

  • Suggested answer
    JeevanG Profile Picture
    JeevanG 390 on at
    RE: Supplemental hierarchy in D365 Commerce online storefront

    Hi,

     When you say "However only the channel avigation hierarchy getting published on e-Commerce storefront not the supplemental hierarchy." do you mean the top navigation on the ecommerce storefront? Then yes, that is the correct behavior of the application. The top navigation is controlled by the navigational hierarchy, assortments control the product/item assignment to the channel.  You cannot have the supplemental hierarchy.show up in the top navigation. 

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Vahid Ghafarpour – Community Spotlight

We are excited to recognize Vahid Ghafarpour as our February 2025 Community…

Tip: Become a User Group leader!

Join the ranks of valued community UG leaders

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,516 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,321 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans