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Finance | Project Operations, Human Resources, ...
Suggested Answer

Error while invoicing

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Posted on by 116

Hi Experts,

I have this error when I want to invoice this creditnote,

pastedimage1576186268772v1.png

I checked the charges transaction on order line, and found it is empty

pastedimage1576186342297v2.png

May i kindly know where can i get the data that should be put on that form? is this the solution on my error? thank you!

I have the same question (0)
  • Suggested answer
    Satish Panwar Profile Picture
    14,673 Moderator on at

    Hi MacHat,

    Not sure why you are looking on charges form. Check the dimensions on sales order header and then on lines to see what cost center you are using. Error is stating that one of the values are invalid per your account structure. The GL account that you blacked out might give you more information as to whether it's header account or inventory account.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi MacHat,

    The error message that you shared in the first screen does not have to do something with the second screen you shared.

    For the first error message:

    Please check your account structure and the financial dimension combinations that are allowed.

    Once you have this, check your sales order and compare what financial dimensions have been used there.

    It seems that the findim combination used for the sales order are not in line with your account structure rules.

    For the second screen:

    Let's please not mix topics and create a new thread if you have a question around charge codes.

    Thanks.

    Best regards,

    Ludwig

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