Cancel/Delete Appointment in Model Driven App Cancels or Deletes Outlook/Teams Event

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Posted on by md7

Hi all,

I've managed to implement Activities/Appointments to my model driven app which adds the event into outlook and Teams.

If I cancel or delete the appointment in powerapps, it doesn't seem to delete or cancel the appointment for the meeting owner. I think the attendee's get a cancellation reminder but the owner also needs an updated calendar so knows which meetings are cancelled or not. It's great that the event is created but it needs to be kept up to date if anything changes on powerapps.

Does anyone know how to change this so the owners calendar is updated?

Categories:

Dynamics 365 Administration

Email and Office Integration

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Answers (1)

md7 21 on at

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RE: Cancel/Delete Appointment in Model Driven App Cancels or Deletes Outlook/Teams Event

Hey,

I followed those instructions and I think it has worked. I tested it twice. One way but cancelling the meeting and another way by closing the meeting. Cancelling seemed to work, but closing didn't delete the meeting from my calendar. Strange. I'll keep testing and see if it was just a one off.
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Haig Liu Microsoft Employee on at

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RE: Cancel/Delete Appointment in Model Driven App Cancels or Deletes Outlook/Teams Event

Hi md7,

I think it might be very difficult that

if I want to cancel an appointment in outlook, I need to cancel it in my personal calendar.

But when I cancel it in power apps, the meeting organizer becomes a special presence and it's hard to make changes to his behavior:

https://learn.microsoft.com/en-us/power-platform/admin/sync-logic#syncing-canceled-and-deleted-appointments-from-dynamics-365-to-exchange