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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Dynamics Crm 365 Onlin...
Microsoft Dynamics CRM (Archived)

Dynamics Crm 365 Online Portal Theme or Bootstrap Problem

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Posted on by Cuneyt Senturk

Hi all,

We have installed Dynamics Crm 365 Portals-addon on our online 365 CRM. 

We trying to customize Portal. We faced with a one issue that Home page does't show as expected. There is some problems wit css or boostrap ?

We didnt change any file of theme.css or boostrap

The other pages (2. & 3. screenshot) we dont have any problem with styling. Any advice would be great thanks.

5807.Screenshot_5F00_1.png

3568.Screenshot_5F00_2.png 0474.Screenshot_5F00_3.png

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  • Verified answer
    kphenix Profile Picture
    kphenix 4 on at

    This can usually be fixed by restarting the portal.

    Navigate to:

    https://port.crm.dynamics.com/G/Instances/InstancePicker.aspx

    Click on Applications > Portal Add-on > Manage > Restart Portal

    If that does not fix, it could also be caused by invalid Javascript if you added any.

  • Community Member Profile Picture
    Community Member on at

    Instead of the long process of restarting the portal, I have found that deactivating and then activating the portal can often solve CSS/JS issues. I'd give that a try first. Be sure to clear the cache in your browser after this, though. A good tip is to use Chrome and open the Web Developer Tools. Then, click and hold on the refresh button. From there, you can reload normally, hard reload, or empty cache and reload. I prefer the latter.

  • Cuneyt Senturk Profile Picture
    Cuneyt Senturk on at

    Hi all,

    Thank you for helpfull responses. We just restarted the portal and everting fixed.

    Jeremiah Butler I will give a try. Thank you so much.

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