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Service | Customer Service, Contact Center, Fie...
Suggested Answer

On TimeLine Activities filter by pane does not display Activity due date and modified date

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On TimeLine Activities filter by pane does not display Activity due date and modified date

Filter-pane.png

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  • Suggested answer
    AJ-22040756-0 Profile Picture
    Microsoft Employee on at

    Hi Partner,

    Navigate to Settings -> Customization -> Customize the System -> Expand the Entities -> Select for affected entity on which you are seeing the timeline

    Expand the affected entity and select the Form -> Select the affected form and open and double click on Social pane to change the settings

    Once the activity tab properties is open, in general Tab check  if Filter by option is select to "Show All",  Here's a screenshot for reference

    pastedimage1584069064983v1.png

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