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Small and medium business | Business Central, N...
Answered

Unapply Bank Account Entry in Bank Reconciliation

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I am performing bank reconciliations for two bank accounts (Operating and Payroll). There are two entries for an intercompany transfer that originate in the operating account and transfers to the payroll account. I am able to match the entries in the reconciliation for the operating. Now when I go to the payroll account, these two entries are already matched/applied on the right side (bank account ledger entries) but there is no corresponding match on the left side (bank statement lines). Is anyone able to provide some help as to unapply the match on the bank account ledger entry side? I have attached a screenshot. 

pastedimage1642020672168v1.png

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  • Verified answer
    Franziska Fiegler Profile Picture
    on at

    Hello Ross

    there is a known issue around this subject, which will be solved with CU 02 for BC19 online, but to fix the entries you need an extension.

    This is the issue:

    Bank account ledger entries is applied incorrectly.

    I would suggest, to create a support case, feel free to raise a support request via your partner or CSP.

    docs.microsoft.com/.../product-help-and-support

    docs.microsoft.com/.../manage-technical-support

  • Suberizer Profile Picture
    5 on at

    Thank you.

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