Everytime a new sales order is created for any customer the DO NOT PROCESS flag is toggled to yes. I have checked for holds or credit limit breaches everywhere and I cannot find anything - what could be causing the sales orders to be created with the DO NOT PROCESS on?
Moved to Finance forum.
Hi JGagnon2012,
When this “Do not process” flag is set to “Yes” the order cannot be processed further. That means the order cannot be released to the warehouse for picking, the order cannot be shipped, or invoiced. For example, to place an order on hold, you can navigate to Accounts receivable > Sales orders > All sales orders > click the “Order holds” button. In the order holds form click the “New” button to create a new hold. Then select the appropriate hold code that represents the reason for the hold. Then close the form. This will enable the “Do not process” flag on the sales order header.
You can also refer to the below link about the function of “Do not process”:
axug.connectedcommunity.org/.../viewthread
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