Dynamics Community Forum Thread Details

Remove Voided Checks from Payment Selection.

Hi, I need help in determing how can I remove/delete voided checks from the payment selection screen. What happened was a user in the AP department accidentally selected the "void all" option when working from the Checks screen and the checks in question became void. AP re-entered new vouchers and printed new checks to correct the issue. The only problem now is that when you go in Payment Selection for those voided checks they show up when Pre-View is clicked and the "Preview documents to be paid" screen appears. How can these be removed from this screen, do the voided checks need to be printed to be removed from that screen? Thanks!

Ah. You have made the classic mistake of confusing checks with VOUCHERS.

When you selected the "void all" option, you simply opened up the VOUCHERS to be paid again!

The only way to remove them is to do Debit Adjustments to each, and then create zero checks.

The problem is that now you have entered the expense amounts twice for each voucher, and the only way to reverse that is to do the entries one by one. In the future, if you do a void all or a delete all, just choose the vouchers again or print the checks again. No need to reenter the vouchers.

Another note is that you must be VERY careful not to touch the TrackWheel on the mouse any time you have an option drop-down selected anywhere in Windows. In the "keep or delete" screen, you are automatically focused on the "Keep", but if you touch the track wheel as you are trying to click on the "begin processing" it will change the "Keep"...often to "Void All"!

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