This is when using Dynamics RMS. I go to Journal > Close Billing Cycle, then click the Generate button.
I expect it to not generate statemes when the balance is 0. However, it seems to generate statements even if the balance is 0 when there is activity.
How can I change this to only generate when balance is greater than 0 (independent of activity)?
Thanks for your help.
*This post is locked for comments
I have the same question (0)There is a plugin available that allows statement selectivity including: don't print 0 balance, shift click to select 1 or more from a list, filter to find a list of customers wiith a certain account/name criteria, print for any date range, e-mail statements. For additional information: http://www.syssolutionsllc.com