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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Printing the last page...
Microsoft Dynamics GP (Archived)

Printing the last page of a report

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Posted on by Community Member

I have a user who wants to print a certain page of a report (in this case, the last page)  However, when she hits the print button on the screen version, it's sent straight to the printer instead of popping up on her screen asking which printer or which page she wants to print.  The problem seems to be limited to her computer because if she signs in elsewhere, it works fine.

Where should I be looking?

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  • Mahmoud Saadi Profile Picture
    Mahmoud Saadi 32,738 on at

    This is related to the printer preferences. Go to Control Panel\Hardware and Sound\Devices and Printers on this specific workstation, check which printer is set as default, and go for the "Printing Preferences"

    Or you could easily remove the default printer and re-setup it.

  • Community Member Profile Picture
    Community Member on at

    I did remove the printer, grab the latest drivers, and then reinstalled...no change though.

    I'll go compare settings on the printing preferences page.

  • Community Member Profile Picture
    Community Member on at

    I can confirm that didn't affect anything.  I compared all settings to a working workstation and they were already identical.  I even closed GP, changed the default printer to another printer, and re-loaded the report...no change.

  • Verified answer
    Mahmoud Saadi Profile Picture
    Mahmoud Saadi 32,738 on at

    Okay then, we are clear about the setup now.

    I believe this might be related to "Named Printer". There is an option under Named Printer Setup window which states the following "Do Not Display System Print Dialog"

    If this is checked, then the report will go immediately to the printer without displaying the usual printing dialog.

    Please go to Dynamics GP > Tools > Setup > Named Printer.

    Your feedback is highly appreciated.

  • Community Member Profile Picture
    Community Member on at

    That was it, thanks for your help

  • Mahmoud Saadi Profile Picture
    Mahmoud Saadi 32,738 on at

    Please never hesitate to share any further inquires.

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