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Hi,
I ma setting up D365 Marketing for the first time and trying out the marketing emails. After sending 1 test email out I get the message:
"You have used up all your email credits for this month. Please purchase more to continue using this service."
Is it possible to purchase email/contact credits for D365 in a stand-alone way i.e. not part of a license subscription?
Thanks
John
Hi John,
Please refer to the following links to know more about it:
Monitor your monthly quotas (Dynamics 365 Marketing) | Microsoft Docs
It states that your email quota is equal to ten times your marketing contacts quota.
Go to Billing > Purchase services and find the Dynamics 365 Marketing if you have purchased a license for it.
You will find several Add-ons in its Product details and you can purchase them according to your request.
If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.
Best Regards,
Nya