web

You’re offline. This is a read only version of the page.

News and Announcements icon

Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Email Credits

Customer experience | Sales, Customer Insights,...

Suggested Answer

Email Credits

(0) Share

Report

Report

Posted on by JK800

87

Hi,

I ma setting up D365 Marketing for the first time and trying out the marketing emails. After sending 1 test email out I get the message:

"You have used up all your email credits for this month. Please purchase more to continue using this service."

Is it possible to purchase email/contact credits for D365 in a stand-alone way i.e. not part of a license subscription?

Thanks

John

I have the same question (0)

All responses Img

All responses (1)

Answers Img

Answers (0)

Suggested answer

Nya 29,060 on at

Like (0)

Report
Copy link

Link copied!

Hi John,

Please refer to the following links to know more about it:

Monitor your monthly quotas (Dynamics 365 Marketing) | Microsoft Docs

It states that your email quota is equal to ten times your marketing contacts quota.

Go to Billing > Purchase services and find the Dynamics 365 Marketing if you have purchased a license for it.

You will find several Add-ons in its Product details and you can purchase them according to your request.

If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

Best Regards,

Nya

Was this reply helpful? Yes No

Join the conversation

Helpful resources

Quick Links

Subscribe to this forum!

Stay up to date on forum activity by subscribing.

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1

ManoVerse 197 Super User 2026 Season 1

#2

CU11031447-0 100

#3

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans