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Will the Form Capture work if the marketing is installed on the dynamic 365?

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Posted on by 25

Hi, 

Now, I'm using the marketing instance installed on the powerportals apps and not on an external CMS. So, my question is; will the form capturing will work then or not?

  • Ahmed Poshi Profile Picture
    Ahmed Poshi 25 on at
    RE: Will the Form Capture work if the marketing is installed on the dynamic 365?

    Please let me explain my scenario, 


    I was running the Marketing instance on my external CMS and the form capturing and tracking was working good, but after moving the marketing instance to be installed on the D365/PowerApps Portal, the form capturing and tracking not working well. 

    Note: when I'm checking the Form Capture's insight I can only see data in the visits tab, but there is no data found for submissions (after testing the form), please see the below SS:

    pastedimage1623712012371v1.png

  • Suggested answer
    mauro mar Profile Picture
    mauro mar on at
    RE: Will the Form Capture work if the marketing is installed on the dynamic 365?

    Hello

    Once properly configured form capture will work regardless of the instance.

    I hope this helps,
    M

  • Suggested answer
    Nya Profile Picture
    Nya 29,058 on at
    RE: Will the Form Capture work if the marketing is installed on the dynamic 365?

    Hi,

    Yes, the capture form can also work for the forms in portals.

     

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

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