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Customer experience | Sales, Customer Insights,...
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Dynamics 365 8.2 vs 9.0 (On prem)

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Posted on by 2,626

Hello Experts,

I need your opinion and suggestion. i need to upgrade the CRM 8.1 to 365. As per the cumulative update, there is parallel update release for both version for 8.2 and for 9.0.

Is there any specific blog of document where i can understand the difference of 8.2 and 9.0. also i need to know the upgrade path for 8.1 to 9.0.

Please advice.

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  • Suggested answer
    Hugo Serras Profile Picture
    Microsoft Employee on at

    Hello Vikas,

    The difference is big, but one of the most important things that many times people forget is the product lifecycle and compatibility.

    As you said, there are ongoing update releases for both products, but their lifecycle is completely different, and the releases are going to stop someday for v8.2 and for v9 they will continue. So keep this in mind. If you are going to upgrade your environment, update it to v9 and forget 8.2. Pay attention also to your environment. Check compatibility lists to check if your environment is supported, for example:

    docs.microsoft.com/.../software-requirements-for-microsoft-dynamics-365-server

    Regarding the upgrade, you can do an upgrade directly from 8.1 to a v9 environment, importing the DB in Deployment Manager. You may have some sort of error, but that must be with a support case. And that may happen with v8.1 or 8.2, it doesn't matter. But hopefully, all runs fine.

    Hope it helps.

    Best regards

  • Vikas Gupta Profile Picture
    2,626 on at

    Thanks Hugo. It is really helpful comment. but we do not have license for V9 yet, but I am able to upgrade 8.2. we need solid ground to upgrade to V9. I need v9 vs v8.2 if possible.

    Regards,

    Vikas Gupta

  • Suggested answer
    Hugo Serras Profile Picture
    Microsoft Employee on at

    Hey Vikas,

    Well, I think you can check this unofficial link for some of the changes in v9:

    coderscollection.wordpress.com/.../

    Hope it helps.

    Best regards

  • Vikas Gupta Profile Picture
    2,626 on at

    Thanks Hugo

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