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Microsoft Dynamics CRM (Archived)

Customer Portal

Posted on by 2

What would be the best practice for below scenario ?

 

I want to provide access to customer so that they can see support request, create new request, view of knowledge base articles and manage their profile data.

I have approx. 450 customers.

 

Your suggestion would be appreciated

 

Thanks you in advance

 

*This post is locked for comments

  • Verified answer
    AbhiCode Profile Picture
    AbhiCode 492 on at
    RE: Customer Portal

    Hi,

    You can use ADX, Customer Portal and Share Point (All Paid).

    If you dont want to do this you can deploy asp.net application and connect crm.

    Connection using direct ms crm services or token base auth. (wcf) deploye on azure and connect with ms crm.

    Thanks

  • Verified answer
    a33ik Profile Picture
    a33ik 84,323 Most Valuable Professional on at
    RE: Customer Portal

    Hello,

    Yes. You can write your own portal from scratch.

  • Rutul Chauhan Profile Picture
    Rutul Chauhan 2 on at
    RE: Customer Portal

    Hi Andrii,

    Thank you for reply. Is there any other way to achieve this by not using ADX portal ?

  • RE: Customer Portal

    Hello

    Of course no second thought , ADX will fits here or you can also choose crm portal :)

    Thanks

    James

  • Suggested answer
    a33ik Profile Picture
    a33ik 84,323 Most Valuable Professional on at
    RE: Customer Portal

    Hello,

    As for me the best option for you is ADX Portals - www.adxstudio.com/adxstudio-portals

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