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Microsoft Dynamics 365 | Integration, Dataverse...
Answered

Setting default application when opening record from Dynamics App for outlook

Posted on by 390

Hi all,

Is there a way to set a default App when opening a record from the Dynamics App for Outlook? It seems the users get the wrong App and BPF and so on.. So we would need to be able to set the default app. 

2020_2D00_10_2D00_07_5F00_14h17_5F00_50.png

thanks

regards

Martin

  • LeoAlt Profile Picture
    LeoAlt 16,329 on at
    RE: Setting default application when opening record from Dynamics App for outlook

    Hi Partner,

    Thanks for your sharing and I'll mark your answer as verified so that we could help other users with similar issues.

    Regards,

    Leo

  • Verified answer
    icimasa Profile Picture
    icimasa 390 on at
    RE: Setting default application when opening record from Dynamics App for outlook

    So as I understand it, it will select the application that had been selected the last time a record was viewed in the Dynamics App for outlook. So this can be changed by just changing the application in the app launcher while inside the record view option in Dynamics App for Outlook

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