web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics 365 | Integration, Dataverse...
Answered

Setting default application when opening record from Dynamics App for outlook

(0) ShareShare
ReportReport
Posted on by 390

Hi all,

Is there a way to set a default App when opening a record from the Dynamics App for Outlook? It seems the users get the wrong App and BPF and so on.. So we would need to be able to set the default app. 

2020_2D00_10_2D00_07_5F00_14h17_5F00_50.png

thanks

regards

Martin

I have the same question (0)
  • Verified answer
    icimasa Profile Picture
    390 on at

    So as I understand it, it will select the application that had been selected the last time a record was viewed in the Dynamics App for outlook. So this can be changed by just changing the application in the app launcher while inside the record view option in Dynamics App for Outlook

    pastedimage1602099824094v1.png

  • LeoAlt Profile Picture
    16,331 Moderator on at

    Hi Partner,

    Thanks for your sharing and I'll mark your answer as verified so that we could help other users with similar issues.

    Regards,

    Leo

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Microsoft Dynamics 365 | Integration, Dataverse, and general topics

#1
Siv Sagar Profile Picture

Siv Sagar 93 Super User 2025 Season 2

#2
#ManoVerse Profile Picture

#ManoVerse 76

#3
Martin Dráb Profile Picture

Martin Dráb 64 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans