Setting default application when opening record from Dynamics App for outlook

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Posted on by icimasa

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Hi all,

Is there a way to set a default App when opening a record from the Dynamics App for Outlook? It seems the users get the wrong App and BPF and so on.. So we would need to be able to set the default app.

thanks

regards

Martin

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LeoAlt 16,331 Moderator on at

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RE: Setting default application when opening record from Dynamics App for outlook

Hi Partner,

Thanks for your sharing and I'll mark your answer as verified so that we could help other users with similar issues.

Regards,

Leo
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icimasa 390 on at

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RE: Setting default application when opening record from Dynamics App for outlook

So as I understand it, it will select the application that had been selected the last time a record was viewed in the Dynamics App for outlook. So this can be changed by just changing the application in the app launcher while inside the record view option in Dynamics App for Outlook