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Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / NAV 2015 Webclient
Microsoft Dynamics NAV (Archived)

NAV 2015 Webclient

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Posted on by DanKalion 80

Hello Guys,

"The connection to the server was suspended"

Error encountered while trying to login through NAV 2015 webclient.

Any ideas on how to tackle this issue?

Regards

Daniel I.

*This post is locked for comments

  • Verified answer
    DanKalion Profile Picture
    DanKalion 80 on at
    RE: NAV 2015 Webclient

    Found what the problem was.

    Had cyberoam running which prevented me from accessing the webclient.

    Thanks

  • DanKalion Profile Picture
    DanKalion 80 on at
    RE: NAV 2015 Webclient

    See below error message from event log:

    Level,Date and Time,Source,Event ID,Task Category

    Warning,20/11/2015 3:30:59 PM,ASP.NET 4.0.30319.0,1309,Web Event,"Event code: 3001

    Event message: The request has been aborted.

    Event time: 11/20/2015 3:30:59 PM

    Event time (UTC): 11/20/2015 2:30:59 PM

    Event ID: 4c51bb0d91f74f3a9b9428a6fa38be99

    Event sequence: 18

    Event occurrence: 1

    Event detail code: 0

    Application information:

       Application domain: /LM/W3SVC/2/ROOT/DynamicsNAV80/WebClient-2-130925032792192340

       Trust level: Full

       Application Virtual Path: /DynamicsNAV80/WebClient

       Application Path: C:\inetpub\wwwroot\DynamicsNAV80\WebClient\

       Machine name: NACI-APP-NAV

    Process information:

       Process ID: 1944

       Process name: w3wp.exe

       Account name: IIS APPPOOL\Microsoft Dynamics NAV 2015 Web Client Application Pool

    Exception information:

       Exception type: HttpException

       Exception message: Request timed out.

    Request information:

       Request URL: [View:http://localhost:0:0]

       Request path: /DynamicsNAV80/WebClient/default.aspx

       User host address: ::1

       User: NACIDC0\Administrator

       Is authenticated: True

       Authentication Type: Negotiate

       Thread account name: IIS APPPOOL\Microsoft Dynamics NAV 2015 Web Client Application Pool

    Thread information:

       Thread ID: 67

       Thread account name: IIS APPPOOL\Microsoft Dynamics NAV 2015 Web Client Application Pool

       Is impersonating: False

       Stack trace:

    Custom event details:

    "

    -------------------------------------------------------------------------------------------------------------------------

    Level,Date and Time,Source,Event ID,Task Category

    Warning,20/11/2015 3:30:59 PM,ASP.NET 4.0.30319.0,1309,Web Event,"Event code: 3001

    Event message: The request has been aborted.

    Event time: 11/20/2015 3:30:59 PM

    Event time (UTC): 11/20/2015 2:30:59 PM

    Event ID: 4c51bb0d91f74f3a9b9428a6fa38be99

    Event sequence: 18

    Event occurrence: 1

    Event detail code: 0

    Application information:

       Application domain: /LM/W3SVC/2/ROOT/DynamicsNAV80/WebClient-2-130925032792192340

       Trust level: Full

       Application Virtual Path: /DynamicsNAV80/WebClient

       Application Path: C:\inetpub\wwwroot\DynamicsNAV80\WebClient\

       Machine name: NACI-APP-NAV

    Process information:

       Process ID: 1944

       Process name: w3wp.exe

       Account name: IIS APPPOOL\Microsoft Dynamics NAV 2015 Web Client Application Pool

    Exception information:

       Exception type: HttpException

       Exception message: Request timed out.

    Request information:

       Request URL: [View:http://localhost:0:0]

       Request path: /DynamicsNAV80/WebClient/default.aspx

       User host address: ::1

       User: NACIDC0\Administrator

       Is authenticated: True

       Authentication Type: Negotiate

       Thread account name: IIS APPPOOL\Microsoft Dynamics NAV 2015 Web Client Application Pool

    Thread information:

       Thread ID: 67

       Thread account name: IIS APPPOOL\Microsoft Dynamics NAV 2015 Web Client Application Pool

       Is impersonating: False

       Stack trace:

    Custom event details:

    "

    Error,20/11/2015 3:27:19 PM,MicrosoftDynamicsNAVClientWebClient,0,None,"Error accessing Website Microsoft Dynamics NAV 2015 Web Client

    URL: [View:http://localhost:0:0]

    Type: System.NullReferenceException

    Message: Object reference not set to an instance of an object.

    StackTrace:

      at Microsoft.Dynamics.Nav.Client.FormBuilder.NavigationTreeProvider.ProvideNavigationPane(MasterNavigation definition, UIBuilderContext context)

      at Microsoft.Dynamics.Nav.Client.Web.NavWebBuilderSessionInitializer.NavigationServiceTreeOnLoad(Object sender, Object e)

      at Microsoft.Dynamics.Framework.UI.UX2006.NavigationService.get_NavigationRoot()

      at Microsoft.Dynamics.Nav.Client.NavRunHomepagePropertyBagInvokedAction.Validate(FormPropertyBag queryParameters, UISession uiSession, Object invocationState)

      at Microsoft.Dynamics.Framework.UI.LogicalFormActivator.GeneratePropertyBagCommand(FormPropertyBag propertyBagToUse, UISession uiSession, Object invocationState)

      at Microsoft.Dynamics.Framework.UI.LogicalFormActivator.ValidateAndInvokePropertyBag(FormPropertyBag propertyBagToUse, UISession uiSession, Object invocationState)

      at Microsoft.Dynamics.Framework.UI.Web.WebPropertyBagInvoker.InvokeFormPropertyBag(FormPropertyBag propertyBag)

      at Microsoft.Dynamics.Framework.UI.Web.LogicalFormInitializer.<>c__DisplayClass1.<Create>b__0()

      at Microsoft.Dynamics.Framework.UI.LogicalOperationInvoker.InvokeAndHandleExceptions(Func`1 action, IExceptionHandler exceptionHandler)

    Source: Microsoft.Dynamics.Nav.Client.Builder"

  • Suggested answer
    Suresh Kulla Profile Picture
    Suresh Kulla 43,745 on at
    RE: NAV 2015 Webclient

    Did you check event viewer for any detailed error message ? are you trying to access this from the NAV server or from another client computer.

  • DanKalion Profile Picture
    DanKalion 80 on at
    RE: NAV 2015 Webclient

    Hello Suresh,

    Got the error message after supplying my login credentials. Kindly note that I'm launching the webclient on Windows 10 with IE version 11.

  • Suggested answer
    Suresh Kulla Profile Picture
    Suresh Kulla 43,745 on at
    RE: NAV 2015 Webclient

    When are you getting the error while logging ?

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