Hello,
suppose i have a company where I organize tours for people to different places. For one customer, I sent an instructor to conduct the tour, and I charged the customer the full fee for the tour. I have already posted the general ledger entries for the tour fees. However, from the starting day, I provided food and accommodation expenses for the instructor, and I need to recover these expenses from the customer as well.
How can I reverse the posted general ledger entries or adjust the amounts so that I can charge the customer for the expenses incurred for the instructor’s food and accommodation?
Currently, I am using service commitment, service object, and customer contract along with recurring billing for monthly fee deductions. Can I reverse the posted entries on the customer contract or add the amount to it, or is there another method to achieve this?
