web

You’re offline. This is a read only version of the page.

News and Announcements icon

Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... CRM Server 2016 instal...

Customer experience | Sales, Customer Insights,...

Unanswered

CRM Server 2016 install error: Action Microsoft.Crm.Setup.Shared.RemoveOrphaned ProductUpdateRegistryKeysAction failed. Data ProductInfo.ExistingProductCode is not available.

(0) Share

Report

Report

Posted on by Johnson@1

12

I am installing the CRM Server 2016 and I am geting this error:

Action

Microsoft.Crm.Setup.Shared.RemoveOrphanedProductUpdateRegistryKeysAction failed. Data ProductInfo.ExistingProductCode is not available.

Environment:

Full Server install on a single VM

Windows Server 2012 R2 Standard

SQL Server 2014

Connect in Internet CRM 2016 install update is possible

Please help me!

URGENCE

I have the same question (0)

All responses Img

All responses (1)

Answers Img

Answers (0)

CC-27040940-0 2 Microsoft Employee on at

Like (0)

Report
Copy link

Link copied!

Hello, the same thing is happening to me when trying to install CRM2016 from the Action Pack.
Have you been able to solve it?

Was this reply helpful? Yes No

Join the conversation

Helpful resources

Quick Links

Subscribe to this forum!

Stay up to date on forum activity by subscribing.

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1

ManoVerse 103 Super User 2026 Season 1

#2

#3

Muhammad Shahzad Sh... 69 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans