enter match invoices when there is a shortage of merchandise

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Posted on by Community Member Microsoft Employee

How do you handle the shortage of merchandise. We ordered qty 72 of an item. We only received qty 60, but were billed for 72. What is the best way to enter/match invoice?

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Martin Haramburu 187 on at

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RE: enter match invoices when there is a shortage of merchandise

Hi Bradley. I did, but on return to the invoice line the error cue appears.
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Community Member Microsoft Employee on at

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RE: enter match invoices when there is a shortage of merchandise

Hello,

Only match what was received. The variance account is to handle per unit cost variances between receipt and invoice documents. Also consider there's a threshold set that controls how the variance is handled. (I'm this case though there is no cost variance.)

Bradley
Martin Haramburu 187 on at

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RE: enter match invoices when there is a shortage of merchandise

Hi,

I have the same issue. I have configured the variation account on vendor and it is being pulled ok. But when I try to post an error message says that the quantities are not fully distributed. and I cannot post.

how can overcome this?

thanks. Martin
Peter Muchira 1,910 on at

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RE: enter match invoices when there is a shortage of merchandise

Hello,

Did you capture the receipt(receiving) in the system separately? If so, then I would suggest that you still go ahead and use the Purchasing >>Enter Match Invoice window, then enter the 'Quantity Invoiced' as 72. The system will automatically detect a variance - and when you click on the expansion arrow next to 'Matched To Shipment', the system gives you an option to enter the variance account. In my example, I have Received 2, but Invoiced for 5.