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Hello,
I have applied payments/returns against an old invoice but unfortunately it is overapplied now (invoice has a negative balance). How do I remove this overapplication or resolve this matter? I'd rather it not hit the GL. I see the payments/returns which need to be removed, but I am unable to unapply them.
Thank you.
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Very helpful - thank you.
When you void an invoice, will it automatically delete/remove all the payments/returns applied to it? That's what I'm ideally after. I don't want to void this and for other invoices to now become open because payment has been applied to other invoices. Not sure what happened a week ago, but this appears what transpired.
Have you done Check Links on you Receivables data?
Microsoft Dynamics GP>Maintenance>Check Links>Sales
Receivable Transaction History Files
Receivable Open Transaction Files
This could take a extended amount of time depending on transaction numbers. Have a good backup before doing this.
To Void a posted transaction:
Transactions>Sales>Posted Transactions
Tim
Is there any way to run an AR Aging report to EXCLUDE an old invoice which is showing up on my Aging? I have many payments applied against it, but it has a negative balance. The payments are fairly recent, but the invoice year is prior to 2017. If there's some way to just exclude the problematic invoice/payments from my Aging, that may work.
Thank you.
Thanks!
I worry PSTL may be too powerful and I shouldn’t have access. How would I void? Within Sales module? It’s 2 small payments which are in History. I voided 2 negative payments yesterday and thought a prior issue had been resolved, but now this issue has popped up.
PSTL has the Historical un-apply tool. It works.
Voiding is an option (not a very nice one).
Tim
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