Dynamics 365 Field Service Mobile App. Bookings menu item is missing.

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Posted on by Ruben Aghajanyan

Hello,

I'm using Field Service - Dynamics 365 app for Field Service. The app version is 9.1.211.0. I imported the mobile project and downgrade the version to 9.1, so it will work with mobile app.

7444.pic1.png

Problem is when, I'm connecting from mobile app as an agent, I can't see the bookings menu item, if agent security role (Field Service - Resource) is selected in the Woodford mobile project.

7444.pic1.png

Very strange, but if I'm unselecting the security role from Woodford Project, the booking menu becomes visible, but without any record.

7444.pic1.png

Any idea?

Thanks,

Ruben

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Ruben Aghajanyan on at

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Hello,

Please check this. The above one has a wrong screenshots.

I'm using Field Service - Dynamics 365 app for Field Service. The app version is 9.1.211.0. I imported the mobile project and downgrade the version to 9.1, so it will work with mobile app.

Problem is when, I'm connecting from mobile app as an agent, I can't see the bookings menu item, if agent security role (Field Service - Resource) is selected in the Woodford mobile project.

Very strange, but if I'm unselecting the security role from Woodford Project, the booking menu becomes visible, but without any record.

Any idea?

Thanks,

Ruben
Thomas David Dayman 11,323 on at

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Have you added the Field Service - Resouce Field Security Role as well?
Ruben Aghajanyan on at

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Hi Thomas,

Thanks for your reply!

Yes, I did. This issue already resolved, by just reinstalling the woodford mobile project.

Thanks,

Ruben