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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / IIS 8 splash Page
Microsoft Dynamics CRM (Archived)

IIS 8 splash Page

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Posted on by Nicholas Fontaine 195

I've recently configured CRM 2013 for IFD and when accessing externally I land on the IIS 8 splash page. I can reach the adfs.domain.com/federationmetadata/2007-06/federationmetadata.xml page fine. Wondering if anyone else has had this happen?

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  • Nicholas Fontaine Profile Picture
    Nicholas Fontaine 195 on at

    Let me provide a bit more information. I have a Windows server 2012 standard and configured CRM /AD FS for IFD as described by the dynamics crm videos. All of the internal URL's work perfectly with authentication. When I access the site externally using https://orgname.domain.com it pulls up the IIS 8 splash page. If I try using https://orgname.domain.com:444 it shows page cannot be displayed but the crm 2013 .ico shows in the browser next to the url. I've checked that ports 443 and 444 are open.

    Not sure what else to try. Any advise is greatly appreciated!

  • Jack Van Wink Profile Picture
    Jack Van Wink 10 on at

    Hello. I just ran into this same problem. Everything internal works perfect, but when I try from external I am directed to the iis8 landing page and adfs doesn't even try to pick up and re-direct. Is there a permission setting that i'm missing? I've been racking my brain for a few hours now watched the videos 5 times. Everything seems to be correct, yet its not working publicly.

    Thank you.

  • Marius Agur Pedersen Profile Picture
    Marius Agur Pedersen 1,771 on at

    Can you try running fiddler (you'll probably have to turn on https, see the fiddler guide if you're not familiar With the tool), then check which page is giving the error.

    Also, do you have the same domain name internally and externally?

  • Jack Van Wink Profile Picture
    Jack Van Wink 10 on at

    I'm not familiar with Fiddler, but i'll check it out.

    My internal url is: internalcrm.domain.com

    External url is: https://orgname.domain.com

  • Shahid H Shaikh Profile Picture
    Shahid H Shaikh 495 on at

    What's the binding on your CRM website in IIS. It looks like when you access https://orgname.domain.com url, you are redirected to the default website, which means your crm website is running on port 444 binding which is why you see the CRM icon in the address bar.

    If there are multiple binding for your CRM website, you wont be able to access it.

  • Nicholas Fontaine Profile Picture
    Nicholas Fontaine 195 on at

    I removed all bindings from the CRM site

    https://csgcrm.csgservices.com is the URL and you'll see it brings up the IIS page. Everything works perfectly internal though so this is puzzling.

  • Nicholas Fontaine Profile Picture
    Nicholas Fontaine 195 on at

    I removed the default is what I meant.

  • Shahid H Shaikh Profile Picture
    Shahid H Shaikh 495 on at

    Hello Nicholas,

    I would request you to create a support ticket with Microsoft, so we can take a look at the configuration.

  • Nicholas Fontaine Profile Picture
    Nicholas Fontaine 195 on at

    Where would I submit this ticket at? Do you have a location?

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