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Microsoft Dynamics AX (Archived)

Inventory Closing error

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Posted on by 3,477

Hello, 

While performing inventory closing I keep getting this error, i entered the packing slip account number in item groups, sales order tab. I tried and entered 'order packing slip' account in general ledger--> setup--> accounts for automatic positng, but still i keep getting error.

" Account number for transaction type Order packing slip does not exist" the error does nto mention the item number for which the setup is missing. what could be the issue? f1

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I have the same question (0)
  • Adineh Negahdari Profile Picture
    807 on at

    Hi

    Is there any sales order with no item number?  (creating sales order by using sales category)

    Regards

    Adineh

  • NaveenKumar S Profile Picture
    3,477 on at

    Hello,

    there are no sales orders with no items. All sales orders are invoiced.

  • Mahmoud Hakim Profile Picture
    17,887 on at

    You can check the accounting setup under inventory - Setup - posting - posting - sales tab

  • NaveenKumar S Profile Picture
    3,477 on at

    Hello, 

    I have checked the posting setup, packing slip is entered and posting profiles are also verified. Are there any other alternatives?

  • guk1964 Profile Picture
    10,888 on at

    Check whether the account structures that apply to the entity's chart of accounts include the main account(s) and/or financial dimensions into which the transaction is supposed to post.

  • Suggested answer
    Daxer Persson Profile Picture
    3,005 on at

    The inventory closing doesn't make use of the current posting setup. So not use of looking into / make changes. It uses the the main accounts stated on each of the inventory transactions.

    As one has mentioned the main account stated (on the inventory transaction) is not active part of the current account structure and therefore you get this error.

    Update the Account structure and (hope to) see the inventory close go through.

  • NaveenKumar S Profile Picture
    3,477 on at

    Hello,

    I verified the account structures, the packing slip account is included in account structure, and also in General Ledger-> Ledger

    are there any other alternatives? f1

  • Daxer Persson Profile Picture
    3,005 on at

    When saying "the packing slip account is included" then you looked at accounts stated on inventory transactions, right? (not the current posting setup).

    Could also be that main accounts or dimension values are stopped (so not possible to post).

  • André Arnaud de Calavon Profile Picture
    304,711 Super User 2026 Season 1 on at

    Hi Naveen,

    I think I have seen this once before, but quite long ago. Can you check if there are inventory transactions or InventSum records without an ItemId filled?

    Daxer could also be correct, but then I would have expected an item number in the error message.

    It would also possible to use the debugger to find out what is going on in detail. That requires development skills and it is recommended to create a copy of the environment if this is a live system.

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