Skip to main content
News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Sending email invoice ...
Small and medium business | Business Central, N...
Suggested answer

Sending email invoice logs user out of BC

(1) ShareShare
ReportReport
Posted on by Sil 18
BC Ver. CA Business Central 18.0 (Platform 18.0.22893.23773 + Application 18.0.23013.23795)
 
Hi,
 
I'm getting logged out of BC after trying to send an email sales invoice.
 
After clicking the email button, a text box appears showing that BC is processing the email then it logs me out.
The email prompt box does not appear and just logs you out.
After refreshing you'll be logged back in.
 
Categories:
Dynamics 365 Business Central
  • Sil Profile Picture
    Sil 18 on at
    Sending email invoice logs user out of BC
    Hi All,
     
    We recently found that some customers are not affected by this.
     
    We did not install any new extensions or customization
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 86,253 Super User 2025 Season 1 on at
    Sending email invoice logs user out of BC
    Hi, agree with Inge, this seems to be a problem caused by customization.
    Also BC18 support has been ended, please upgrade to the latest upgrade version as soon as possible.
     
    Thanks
    ZHU
  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 1,029 Moderator on at
    Sending email invoice logs user out of BC
    Do you have any custom code in your solution around this This is very likely to be caused by some custom code, so you should have your developer look at it an debug it.
    And as Gerardo already said the event log can give you more insight into the actual error.
  • Gerardo Rentería García Profile Picture
    Gerardo Rentería Ga... 21,118 Most Valuable Professional on at
    Sending email invoice logs user out of BC
    Hi
    ¿Can you see the event log?
    Surely we have additional information posted there.
    Best regards
    Gerardo

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Now Available: 2025 Release Wave 2

Quick Links

Ramesh Kumar – Community Spotlight

We are honored to recognize Ramesh Kumar as our July 2025 Community…

Congratulations to the June Top 10 Community Leaders!

These are the community rock stars!

Announcing the Engage with the Community forum!

This forum is your space to connect, share, and grow!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
Sohail Ahmed Profile Picture

Sohail Ahmed 2,655

#2
Mansi Soni Profile Picture

Mansi Soni 1,574

#3
YUN ZHU Profile Picture

YUN ZHU 1,453 Super User 2025 Season 1

Last month Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans