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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Customizations Import ...
Microsoft Dynamics CRM (Archived)

Customizations Import failure on a CRM 2015 Environment - You can only import solutions with a package version of 7.0 or earlier.

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Posted on by Community Member

Hi,

When importing customizations from my Test environment to my Production environment, I get the below error:

"You can only import solutions with a package version of 7.0 or earlier into this organization. Also, you can't import any solutions into this organization that were exported from Microsoft Dynamics CRM 2011 or earlier".

The solution has no connection to CRM 2011 environment. My Dev, Test and Production environments are on CRM 2015 Update 0.2.

I have never had this problem before and has started in the last week.

The exported customizations from Test which are failing have the below details in the solution.xml. This version matches with the version number for CRM 2015 Update 0.2:

<ImportExportXml version="7.0.0002.0053" SolutionPackageVersion="7.0" 

However, the exported customizations from Production which is rejecting the solution has the below details in the solution.xml. 

<ImportExportXml version="6.1.0000.0581" SolutionPackageVersion="7.0"

This is even preventing me from using the Ribbon Workbench Tool.

Please suggest how this can be resolved.

*This post is locked for comments

  • Community Member Profile Picture
    Community Member on at
    RE: Customizations Import failure on a CRM 2015 Environment - You can only import solutions with a package version of 7.0 or earlier.

    Hi Rawish,

    The logs indicate a privilege error for a user but the user id is not found in the database. Nothing else was found in the logs.

    The Registry entries on the server show an older build than what is displayed on the CRM UI. This may be the cause but not sure why.

    I have a ticket open with Microsoft regarding this issue. 

    I will post any updates on the issue.

    Thanks,

    Jyotika.

  • Suggested answer
    Rawish Kumar Profile Picture
    Rawish Kumar 13,758 on at
    RE: Customizations Import failure on a CRM 2015 Environment - You can only import solutions with a package version of 7.0 or earlier.

    Hi Jyotika,

    you have enable the tracing and then try to import again - you will be able to see the trace logs.

    you can use below diagnostic tool : 

    https://crmdiagtool2011.codeplex.com/

    Rawish

  • Community Member Profile Picture
    Community Member on at
    RE: Customizations Import failure on a CRM 2015 Environment - You can only import solutions with a package version of 7.0 or earlier.

    Hi,

    There were no errors logged in the event viewer on the web server. Also, I do not have Social Insights installed.

    Thanks,

    Jyotika.

  • Suggested answer
    Rawish Kumar Profile Picture
    Rawish Kumar 13,758 on at
    RE: Customizations Import failure on a CRM 2015 Environment - You can only import solutions with a package version of 7.0 or earlier.

    Hi Jyotika,

    tbh, i dont have a solution for this and i havent seen an issue with import in same version environment, just a few things before i recommend you to get in touch with MS.

    1. did you try enabling the tracing and see if you get detailed error.

    2. by any chance do you have social insights installed in your target?

    Rawish

  • Community Member Profile Picture
    Community Member on at
    RE: Customizations Import failure on a CRM 2015 Environment - You can only import solutions with a package version of 7.0 or earlier.

    Hi Ridhima,

    CRM 2011 is not in the picture. My source and target environments are CRM 2015 On Premise Update 0.2.

    Thanks,

    Jyotika.

  • Community Member Profile Picture
    Community Member on at
    RE: Customizations Import failure on a CRM 2015 Environment - You can only import solutions with a package version of 7.0 or earlier.

    It does not ask me for the version when exporting customizations from the CRM 2015 Update 0.2 environment.

    My source and target environments are at the same version. What could be the issue?

  • Suggested answer
    Rawish Kumar Profile Picture
    Rawish Kumar 13,758 on at
    RE: Customizations Import failure on a CRM 2015 Environment - You can only import solutions with a package version of 7.0 or earlier.

    Hi Jyotika,

    this is very generic error dont worry about it.

    when you have exported the solution from your test - what version have you select for target in the popup?

  • Community Member Profile Picture
    Community Member on at
    RE: Customizations Import failure on a CRM 2015 Environment - You can only import solutions with a package version of 7.0 or earlier.

    Hi Jyotika,

    You can import your CRM2011 solution into a CRM2013 organization and then export from there before importing into CRM2015.

    Hope my answer will help you.

    Thanks,

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