Hello everyone,
We have been seeing this issue in the last few days, I was wondering if anyone had any ideas.
From what I've been able to find on Google, I should just have to restart the async services, restart IIS and away we go. Well, that doesn't seem to help here. Also, those instructions were for CRM 2011 so I don't know how relevant they are.
Anyways, we are getting a lot of these logged in Event Log:
Current key (KeyType : CrmWRPCTokenKey) is expired. This can indicate that a key is not being regenerated correctly. Current Key : CrmKey(Id:c8f3c8aa-6d92-e511-80e1-00505681c656, ScaleGroupId:00000000-0000-0000-0000-000000000000, KeyType:CrmWRPCTokenKey, Expired:True, ValidOn:11/24/2015 05:39:02, ExpiresOn:12/27/2015 05:39:02, CreatedOn:11/24/2015 05:39:02, CreatedBy:DIAMOND\MSCRM5.
When the user tries to open an attachment. The user just gets an "Invalid action" modal with "Try again" or "cancel" buttons.
I cannot seem to find any helpful information about this error as it relates to CRM 2013, and pretty much the only fix I've seen doesn't seem to do it here.
Similar to this issue but the users can move around CRM just fine, it's only when opening attachments.
Anything else we can try here??
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